Shipping Policy
Order Cancellation
All orders begin processing immediately and cannot be canceled. To return an item after delivery, please contact our support team to initiate a return.
Lost or Missing Packages
Please confirm your shipping address carefully at checkout—DUKOF is not liable for errors made by the customer. If we make a shipping mistake, we’ll resend your order at no cost to you.
Customs & Duties
Customers are responsible for any customs fees or import taxes incurred once an order ships. By completing your purchase, you agree to cover any applicable charges.
Estimated Shipping Times
Processing Time: 2–3 business days
Standard Shipping:
- USA, Canada, Europe, Asia, Australia & New Zealand: 3–5 business days
Note: Shipping estimates do not include processing time or potential customs delays.
Tracking Information
Once your order ships, you’ll receive an email with your tracking number and delivery details.