Privacy Policy

Privacy Policy – DUKOF

Privacy Policy

Last Updated: June 24, 2025

This Privacy Policy explains how Dukof.com (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website Dukof.com, mobile applications, and other online services (collectively, our “Services”), or interact with us via customer support or social media.

We may update this Policy periodically. The “Last Updated” date above reflects the latest revision. Please review it regularly to stay informed.

1. Information We Collect

A. Information You Provide

  • Account Details: Name, email, password
  • Order & Payment Information: Billing/shipping address, credit card details
  • Support Communications: Messages and contact details submitted via customer support

B. Information Collected Automatically

  • Device & Usage Info: IP address, browser type, pages visited, clickstream activity
  • Transaction History: Orders placed, returns, exchanges
  • Cookies & Tracking: Cookies, web beacons, and pixels to personalize your experience and analyze site usage

C. Information from Partners

We may receive data from advertising networks, analytics services, or social platforms to better understand your preferences and behavior.

D. Inferred Insights

Preferences and trends deduced from your browsing and purchase activity.

2. How We Use Your Data

  • Operate, maintain, and improve our Services
  • Process orders, handle returns, and manage transactions
  • Send order updates, promotions, and customer support messages
  • Personalize content, offers, and recommendations
  • Analyze trends, monitor performance, and detect fraud
  • Ensure platform security and protect user safety

3. Sharing Your Information

  • Service Providers: Payment processors, shipping carriers, marketing platforms, IT vendors
  • Legal Authorities: If required by law or to protect rights and safety
  • Business Partners: In case of merger, acquisition, or sale of assets
  • With Your Consent: If you explicitly authorize it

4. Your Privacy Choices

  • Access & Correction: Contact us to view or update your personal data
  • Marketing Opt-Out: Click “unsubscribe” in emails or contact support@dukof.com
  • Cookie Controls: Manage or disable cookies via your browser settings

We do not discriminate against users who exercise their privacy rights.

5. Data Retention

We retain your information only as long as necessary to provide our Services, fulfill legal obligations, resolve disputes, and enforce agreements.

6. Children’s Privacy

Our Services are not intended for children under 13. If we learn we have collected data from a child under 13, we will delete it promptly.

7. Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.

8. Contact Us

If you have any questions or wish to exercise your privacy rights, please contact:

DUKOF
Email: support@dukof.com

Thank you for trusting DUKOF. We are committed to protecting your privacy.