Return & Refund Policy
Your Satisfaction, Guaranteed
At DUKOF, we stand behind every product. If you’re not completely delighted with your purchase, we’re here to make it right.
Return Window
Request a return within 15 days of receiving your order.
Return Conditions
- Items must be unused and in original condition.
- Returns showing signs of use cannot be approved.
- To begin a return, contact our Customer Support team with your order number and reason for return.
Return Shipping
- Defective or Incorrect Items: Return shipping is on us—no cost to you.
- Other Returns: You’re responsible for return shipping fees.
Refunds
Once we receive and approve your return, we’ll issue a refund to your original payment method within 1–3 business days.