Return & Refund Policy

Return & Refund Policy – DUKOF

Your Satisfaction, Guaranteed

At DUKOF, we stand behind every product. If you’re not completely delighted with your purchase, we’re here to make it right.

Return Window

Request a return within 15 days of receiving your order.

Return Conditions

  • Items must be unused and in original condition.
  • Returns showing signs of use cannot be approved.
  • To begin a return, contact our Customer Support team with your order number and reason for return.

Return Shipping

  • Defective or Incorrect Items: Return shipping is on us—no cost to you.
  • Other Returns: You’re responsible for return shipping fees.

Refunds

Once we receive and approve your return, we’ll issue a refund to your original payment method within 1–3 business days.